Inviting Clients and Counterparties
Invite your clients and counterparties to a Matter Room to validate their bank details, as well as run AML checks (which are updated live for any changes to support on-going monitoring requirements).
Invite Clients and Counterparties
Summary of Steps
1
Select Matter Room. On your dashboard homepage, click the far right arrow of the Matter Room. You'll be taken to the Matter Room.
2
Begin invitation process. Select > Clients & Counterparties tab. Next, select > Invite Client or Invite Counterparty.
3
Specify invitation type. Answer the questions presented to specify the user and payment type. Then select the method of invitation. If you're validating a small set of individuals and entities, use > Single Invite to invite each individually. If there are many clients and counterparties, then use > Batch Invite.
4
Send invitation. Complete the fields. For entities, please ensure that the authorised representative is an individual who has access to the entity's bank account.
5
Finish. Once done inputting details, click > Send Invite. A confirmation box will appear. Click > Continue to complete the process and return to the Matter Room dashboard. You will be presented with validation metrics. Before an invitation has been accepted, it will appear as 'Outstanding' (black). Once accepted, it will be deemed 'Cleared' of 'Failed' depending on the result of the checks.
